Enjoy 20% off all our managed services packages when you explore our business IT solutions and IT consulting services!
Workstations
Unlimited Remote & Onsite Support
Most troubleshooting tasks can be performed remotely, during business hours Monday thru Saturday, if the workstation has power, the network is online, and internet is available.
Hardware Troubleshooting
Run hardware diagnostics. Contact manufacturer if the unit is under warranty for repair. Recommend component replacement if no longer under warranty. (Additional charges apply to equipment that have expired warranties.)
Configuration Management
Optimization of settings on Windows 10 / 11, Mac for maximum performance.
Scheduled Preventative Maintenance
Manufacturer hardware updates can be scheduled after hours to help mitigate potential bugs that have been discovered by the manufacturer.
Operating System & Third-Party Patch Management
A regular schedule is set to safely apply Microsoft and other third-party updates to ensure security but also to ensure that they do not cause undesired changes.
License & Asset Management
Software licenses are tracked to ensure that the business is compliant. Hardware is also tracked to assist with planning for future upgrades.
Networks
Firewall Management & Maintenance
Ensure that the firewall is running the latest firmware from the Manufacturer. Changes may be required as the business adds or removes other local network devices that need to communicate with internet services. Verify that the firewall is working correctly if internet issues occur.
Switch Management & Maintenance
Ensure that the network switch is running the latest firmware from the Manufacturer. Verify that the network switch is working correctly when a network issue occurs.that have expired warranties.)
Network Printer Management & Maintenance
Ensure that the printer is running the latest firmware from the Manufacturer. Verify that the printer is working correctly if printing issues occur.
Unlimited Remote Support
Remote support is included during business hours (8am-5pm) Monday thru Saturday.
Servers
Unlimited Remote Support (8am-5pm)
Most troubleshooting tasks can be performed remotely, during business hours Monday thru Saturday, if the server has power, the network is online, and internet is available.
Advance Performance Monitoring
Metrics are set to report when certain thresholds are exceeded indicating that performance is being affected on the server.
Operating System & Third-Party Patch Management
A regular schedule is set to safely apply Microsoft and other third-party updates to ensure security but also to ensure that they do not cause undesired changes.
Scheduled Preventative Maintenance
Manufacturer hardware updates can be scheduled after hours to help mitigate potential bugs that have been discovered by the manufacturer.
License & Asset Management
Software licenses are tracked to ensure that the business is compliant. Hardware is also tracked to assist with planning for future upgrades.
Technology Consulting
Consulting
We provide expert technology consulting to help businesses make informed decisions about their technology investments. From assessing your current infrastructure to recommending new solutions, we're here to help.
Custom Software Development
Our custom web development solutions accelerate workflows, boost revenues, and optimize business operations from concept-to-code and development-to-deployment.
Implementation & Deployment
We devise an in-depth, comprehensive development process including
software implementation & deployment plan assessing your needs to deliver an enhanced user experience for end-users.
API Development
We develop reliable, well-documented, and easy-to-consume APIs that enable flexible integrations and customization of existing software products.